Return Policy

It is in our will to make the necessary changes to satisfy the needs of our clients; but the status of the product will be a condition for making the change, so it is necessary to meet some simple requirements:

· Returns are only accepted in the event that the purchased product has a factory fault.

· It must be in the same condition in which it was sent.

· Keep its original packaging.

· UNUSED: It is extremely important that the product does not have any type of use.

· The changes of products in sale will be admitted for the articles of the store that are in Sale as well. Without exception.

If you want to replace it with another item, the shipping cost will be paid by the customer and will pay the difference if it is higher value or you have a voucher if it is a lower cost.

We hope you understand that if the product is not in the original conditions of sale, it will be returned to your home without the possibility of refunding money or another replacement product and you will have to pay the cost of delivery on delivery.

Online: You can request a refund up to 10 days after receipt of the purchase. You must contact us by entering here indicating the order number. Once we share the guide with you, you can go to the post office to leave the product and the money is returned to the same payment card once you confirm that you have left it. You will see the refund reflected at the close of the card for the subsequent month.